Reference

momo slot Privacy Policy For Indonesia

momo slot Privacy Policy explains what we collect, why we use it and how you can ask us to correct or remove account data.

Clear data purposesWallet record boundariesAccount access requestsIndonesia privacy context
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momo slot momo slot Privacy Policy For Indonesia
HELP PATHS

Privacy Questions Reach Our Support

A direct support route helps you resolve a privacy question without repeating your account story. Start from the signed-in account area and include the phone number linked to your account, the subject of your request and any relevant payment reference. From Jakarta to Surabaya, the same path helps us identify the correct account record while limiting what you need to send. We may ask for an additional account check before discussing personal data, especially when a wallet or sign-in status is involved.

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Account data request

Ask us to show the personal data connected with your account. Include your linked phone number and account step so we can separate your request from another record before responding.

Payment record check

For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account question, send the payment reference rather than a wallet password. We use the reference to locate the relevant transaction trail.

Correction request

If your account details are inaccurate, tell us which field needs changing and why. We may confirm the phone verification step before updating the record or explaining why retention is required.

DATA PRACTICES

Six Ways We Handle Your Data

Privacy is handled through practical account controls rather than broad promises. We separate sign-in activity from payment references, limit staff access to the records needed for a support task and use device…

Account details

We use your name, phone number and verification state to connect the right person with the right account. Keeping these fields accurate helps us answer a data request without exposing another account's records.

Device sessions

A browser or mobile device can create session data such as time, access path and security signals. We use it to recognise sign-in activity and investigate a stalled login, not to request your device passcode.

Cookies

Cookies can retain a session choice, language setting or security token needed for a signed-in page. You can manage browser cookie controls, although changing them may require another account sign-in.

Wallet references

Payment records may show a method, reference, status and amount for DANA, OVO, GoPay, QRIS or bank rails. We do not ask for your wallet password, card PIN or banking sign-in.

Retention period

We keep each record for as long as its account, payment, security or legal purpose requires. When that purpose ends, records are removed, anonymised or restricted according to the applicable retention need.

Your request

You can ask for access, correction or deletion through support. We verify ownership first, explain any limit based on local law, and tell you which account record the response concerns.

Privacy Policy Answers For Your Account

These Privacy Policy answers address the searches we expect from someone preparing to open or use an account in Indonesia. They explain the practical handling of sign-in data, payment references, cookies and account requests without turning the policy into a general lobby description. If your situation is not covered, use the support path with your linked phone number and a short description of the record you want us to check.

It covers data created when you open an account, complete phone verification, sign in, use a device session, contact support or make a payment request. It also explains cookies, retention, security checks and how you can ask for access, correction or deletion.

We use your phone number to connect the account to the correct verification step and to help protect sign-in access. If you ask about personal data, we may use that same account detail to confirm ownership before discussing the record.

No. For DANA, OVO, GoPay and QRIS, our payment record can include the method, reference, status and amount needed to match the request. We do not ask for or need your wallet password, PIN or banking sign-in.

Use the signed-in account support path and ask for a personal data access request. Include your linked phone number and the record you want checked. We verify ownership first, then explain what can be provided under local law.

Yes. Tell us which account field is wrong and provide the corrected detail through support. We may repeat the phone verification step before making a change, and we will explain if a payment or legal record must remain unchanged.

Retention depends on why the record exists. Account and device data may be kept for access and security needs, while payment references may remain for transaction reconciliation or legal requirements. When the purpose ends, we remove, anonymise or restrict the record.

You can ask us to delete personal data through the account support path. We first verify the request and check whether an account, payment or security record must be retained. We then explain the outcome and any data that remains restricted.

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